Privacy Policy
Last updated: March 2025
1. Who We Are
Softomatics is a software development and design agency headquartered in Greece. We operate the website softomatics.com ("Site"). For any privacy-related inquiries, contact us at info@softomatics.com.
2. Data We Collect
We may collect the following categories of personal data:
- Contact information: name, email address, company name, phone number — when you fill in our contact form.
- Usage data: IP address, browser type, pages visited, time on site — collected automatically via cookies and analytics tools.
- Communications: the content of messages you send us.
3. Legal Basis for Processing (GDPR)
We process your data on the following legal bases:
- Consent: for cookies and marketing communications.
- Legitimate interests: to respond to your inquiries and improve our services.
- Contractual necessity: to fulfil a project agreement with you.
4. How We Use Your Data
- To respond to contact form submissions and enquiries.
- To improve and personalise our website experience.
- To analyse website traffic via anonymised analytics.
- To comply with legal obligations.
5. Cookies
We use cookies to enhance your browsing experience. Please read our Cookie Policy for full details and opt-out options.
6. Data Sharing
We do not sell your personal data. We may share data with trusted third-party service providers (e.g., analytics, hosting) under appropriate data processing agreements. All processors are GDPR-compliant.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Contact form data is typically retained for 2 years.
8. Your Rights
Under the GDPR (and applicable Greek law), you have the right to:
- Access, rectify or erase your personal data.
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time.
- Lodge a complaint with the Hellenic Data Protection Authority (HDPA) at dpa.gr.
To exercise your rights, email info@softomatics.com.
9. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site constitutes acceptance of the updated policy.